Spanish technology group Indra has won a Transport for London contract to operate and modernise the capital’s ticketing and access control systems.

The deal is initially worth £524 million and potentially rising to more than £845 million with extensions and options, according to Reuters.

The agreement runs to 2034, with options that could extend to 2039, and involves a transition period of almost two years before Indra becomes the sole provider of the network’s ticketing system, the company said. The remit covers systems used across the Underground, Overground, DLR, Elizabeth Line, trams, buses and ferries in London and its metropolitan area, alongside Oyster Card infrastructure and customer service centres.

Operational scope is substantial. Indra said it will maintain and operate thousands of gates, validators and ticket vending machines, as well as retail terminals, portable inspection devices and the central back‑office and payment systems, including cybersecurity. The London network records more than 8.6 million journeys a day and more than 3.6 billion a year, according to the company.

A planned upgrade will introduce account‑based ticketing to Oyster, the electronic travel card in use since 2003, the company added. Account‑based models allow more flexible fare structures and ensure automatic application of the most beneficial fare for travellers, shifting calculation and validation to central systems.

Ángel Escribano, executive chairman of Indra Group, said “We feel very proud to become Transport for London’s technological partner for such an ambitious and transformational project for the transportation of London, a global flagship, a leader in the field and an example of innovative and sustainable mobility for the rest of the world’s metropolises.”

Escribano added: “We’re ready and eager to take on the challenge with responsibility, with a view to exceeding customer expectations and helping improve mobility for everyone living in or visiting the UK capital.”

Indra said it has operated in the United Kingdom for two decades and plans to expand its local workforce as it deepens its presence. The company’s mobility technology is deployed in more than 100 cities worldwide, including nationwide ticketing in Ireland, projects in Riyadh and St. Louis, and recent deployments in Madrid’s metro.

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