Skyscanner has launched a Skyscanner app within ChatGPT, allowing travellers to search for flight deals and travel options using OpenAI’s conversational platform.

The travel technology firm said the integration enables consumers to plan trips using natural language and AI. Travellers can ask the app questions about their journey and receive visually displayed options tailored to their preferences.

The Skyscanner app in ChatGPT is currently available in the UK and the US. Skyscanner added that around 160 million people use its standalone app every month to find and compare travel options across different airlines.

Separately, the company said it is also using AI to enhance the travel experience at other points in the customer journey, particularly during trip search and planning. Skyscanner already uses AI to power its car hire and hotel chatbots on its own platform, offering conversational tools designed to help travellers make faster decisions.

AI is also behind Skyscanner’s Football Flight Finder, a tool on its site that helps football fans plan multi-city travel to major tournaments such as the World Cup.

“We’ve been at the forefront of cutting-edge flight search, ensuring that travellers have all the right tools to reduce friction and give them more confidence to find the right flight for them,” said Piero Sierra, chief AI officer at Skyscanner. “We’ll continue evolving travel search beyond form-fills toward dynamic, answer-led experiences.

“We’ll scale natural language search with explainability, and expand agentic scenarios only where trust and economics work.”

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