Waitrose ‘trials AI smart trolley’ in UK first

Waitrose & Partners is reportedly testing advanced AI vision technology in its shopping trolleys, making it the first UK supermarket to adopt the technology.

Developed in collaboration with AI specialist Shopic and currently being tested at Waitrose’s Bracknell store, the device uses AI-based computer vision to automatically recognise items as they are added or removed from the trolley, without the need to scan barcodes, according to a report by The Grocer.

The screen displays the updated total of purchases, keeping customers informed about their spending. It also offers personalised promotions and helps customers navigate the store to find specific items.

The system shows customers the total number of items in real time on a touchscreen, allowing customers to skip the traditional checkout line entirely and pay directly through the cart’s interface.

The move comes after Italian grocery retailer Dimar recently rolled out the technology.

US retail giant Walmart also integrated smart cart technology in its stores in Chile.

Additionally, French grocery giants Franprix and Intermarché last year rolled out carts

The carts feature a clip-on device powered by computer vision, capable of recognising thousands of items without manual scanning.

Aldi announced on Friday that its checkout free Shop&Go store is going hybrid, shifting from a tap-in only format to include a manual checkout scanning system.

With the move, the retailer said it seeks to elevate the customer experience by bringing the concept closer to the traditional Aldi shopping experience.

Before the hybrid upgrade, customers had to scan a QR code at the entrance using the Aldi Shop&Go app, register a payment method before entering, and pass-through turnstiles to start shopping.

Customers at the checkout can now choose to use their app or tap system in the fast lane system or use Aldi's self-checkout terminals.



Share Story:

Recent Stories


The future-ready CFO: Driving strategic growth and innovation
This National Technology News webinar sponsored by Sage will explore how CFOs can leverage their unique blend of financial acumen, technological savvy, and strategic mindset to foster cross-functional collaboration and shape overall company direction. Attendees will gain insights into breaking down operational silos, aligning goals across departments like IT, operations, HR, and marketing, and utilising technology to enable real-time data sharing and visibility.

The corporate roadmap to payment excellence: Keeping pace with emerging trends to maximise growth opportunities
In today's rapidly evolving finance and accounting landscape, one of the biggest challenges organisations face is attracting and retaining top talent. As automation and AI revolutionise the profession, finance teams require new skillsets centred on analysis, collaboration, and strategic thinking to drive sustainable competitive advantage.