Microsoft launches Azure OpenAI Service

Microsoft has confirmed plans to widen availability of tech from OpenAI, an artificial intelligence startup it is backing which has taken the tech world by storm.

OpenAI’s ChatGPT has made waves since launching in November 2022, with the company claiming that it is the world’s most-advanced chatbot. The company is also behind the DALL•E 2 AI art tool, and the Codex natural language-to-code system.

In a blog post, Microsoft’s AI platform corporate vice president Eric Boyd said that the startup’s tech will be available generally in a programme called the Azure OpenAI Service. ChatGPT will serve as the flagship part of the Azure OpenAI Service, with Microsoft saying that its customers will be able to access the tech ‘soon’ via Microsoft’s cloud.

The company pointed to a range of companies such as KPMG and Al Jazeera which are using the Azure OpenAI service to “advanced use cases such as customer support, customization, and gaining insights from data using search, data extraction, and classification.”

To allay concerns of malicious actors using the powerful AI tech, Boyd said that Microsoft is vetting customer applications to mitigate abuse of the software.

He wrote: “As part of our Limited Access Framework, developers are required to apply for access, describing their intended use case or application before they are given access to the service. Content filters uniquely designed to catch abusive, hateful, and offensive content constantly monitor the input provided to the service as well as the generated content. In the event of a confirmed policy violation, we may ask the developer to take immediate action to prevent further abuse.”

Microsoft first invested $1 billion in OpenAI in 2019, and news site Semafor has reported that the company might invest as much as $10 billion in the startup.

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